About Me

Hi, I’m Stacey—a seasoned technical writer, editor and multimedia professional.
I’m passionate about delivering quality, efficiency, and impactful communication. With a diverse background in multimedia, change management, content strategy, and project leadership, I’ve had the opportunity to work across a variety of industries—from government and healthcare to marketing and publishing.
I thrive on streamlining processes, creating engaging content, and managing high-profile projects, including video production and national keynote addresses.
One of my strengths is taking complex information and transforming it into clear, compelling messages that make a real impact on the audience.
Please take a look through my portfolio, and feel free to contact me at staceology@gmail.com.
Change Management Consultant | Stesin Endocrinology
Led operational improvements at a medical practice despite no prior healthcare experience, demonstrating rapid adaptability and problem-solving
Implemented and trained staff on Practice Fusion (EHR system) within five weeks, ensuring a smooth transition to digital patient records
Designed and optimized a VOIP call flow via Comcast BVE, training key personnel to improve office communications
Provided digital literacy training, including coaching a 75-year-old on computer basics to enhance workflow efficiency
Digitized outdated documentation
Created a structured resource to train future staff efficiently
Technical Writer/Communication Specialist, El Paso-Teller County 9-1-1 Authority
Expanded the local AED registry by 400%, developing training materials and conducting UX testing, surpassing target goals
Streamlined the Annual Report process, reducing delivery time by eight months
Wrote and produced the organization’s “About Us” video within the first few months of hire
Legal Librarian, LexisNexis
Led change development and process improvement which led to the creation of a Procedure Manual to standardize mass communication processes for imports and exports to the Philippines, improving efficiency and compliance
Streamlined legal resource organization and dissemination, optimizing workflows for both local and international materials
Provided expert legal research support for LexisNexis law customers, students, paralegals, and librarians, ensuring accurate and timely information retrieval
Website Manager, TCA Telco
Led the successful launch of a new website, authoring and editing main content to optimize KPI performance
Managed social media engagement, strategically implementing contests to boost interaction across platforms
Project Manager, Windows International Network
Created key components of a social media strategy that drove successful fundraising campaigns for Jakarta, Indonesia